Our Privacy Policy

Is shopping online with The Ex Pat Market Place safe?

We care about your security and make every effort to ensure our transaction process is safe and that your personal information is secure.

We guarantee that every order you make on our website is safe. We use strict security precautions to make our website safe. For all transactions we use as standard a Secure Socket Layer (SSL) server. Any information you enter while you're using the secure server is encrypted before being transmitted, so it is virtually impossible for an outside party to access or intercept your information.The Rapid SSL logo in the right hand column on our site shows you that our site is safe and secure to use.

You can check that you are shopping in a secure environment by looking for either a locked padlock icon or an image of a key in the bar at the bottom of your screen. This should appear on any page where you are entering personal information, such as your credit card details.

The latest versions of the most popular browsers, Internet Explorer, Netscape Navigator and Firefox support this secure connection. If for any reason this option has been disabled on your browser, you will not be able to transact or log in until you reset these options. Find these options under 'control panel' then 'security' in your browser.

How do you protect my credit card details and personal information?

Other than when we process your original payment or process a refund for you, your credit card details are displayed in a truncated form with only the first 4 digits and the last 4 digits visible. Your receipt/invoice, for example, will only display a partial credit card number.We don't keep records of your credit card on our systems.

For your additional security and to protect your personal information we request that you re-enter your password each time you wish to view a page containing your personal details.

You can enroll your card in MasterCard Secure Code or Verified by Visa scheme for added peace of mind. You will be able to set a private code for online transactions, giving you added protection against the unauthorized use of your credit or debit card online.

How do you protect me against fraud?

We use identity checking to protect you and detect and prevent fraud. As part of our security checks we may call you to verify your details and your identity.

Card transactions are sometimes authenticated on our behalf by Experian Ltd. This means that, for your own security, we try to ensure that only the owner of the card is able to use it. Experian will check against various public and private databases and retain a record of the check and your details that they may use to assist other companies with identity checking.

What information do you collect with cookies?

Our site uses cookies to keep track of your visits to our site and to enable us to present you with the correct info the next time you visit our site..

The information we collect via our website may include:

    * Personal details you give us and which are required to process your order. This includes name, address, email address etc.
    * Information about how you browse or shop with us so we can improve our online service to you.

 This data can include:

    * your Internet protocol (IP) address
    * log in and password details
    * your browser type and version
    * your purchase history
    * session information and the click stream to, through and from our website
    * your use of email updates, if you have chosen to receive emails from us.

 What do you do with the information you collect?

The details we collect help us:

    * carry out security checks and check against credit reference agencies
   

 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information.

Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you or require you to enter your password to access areas of the site displaying sensitive personal information.

We will not sell or disclose your personal information with a third party unless we have your express consent to do so.

Your Consent

By submitting your information and using our website,you consent the collection,storage, and processing of your personal information by us in the manner set out in this policy.

Disclaimer

The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. The Expat Market place shall not be responsible for any detrimental reliance you place on this web site or its contents.

The Expat Marketplace makes no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site or that any software or the server that makes it available are free of viruses or other harmful components.

The information contained in this site may contain technical inaccuracies or typographical errors. All liability of The expat marketplace howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law.

Neither The Expat Marketplace nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Tips for safe online shopping

    * Protect your password by making it difficult to guess. Anyone who knows your password can access your account.
    * Enroll your card in MasterCard Secure Code or Verified by Visa scheme. You will be able to set a PIN for online transactions for added protection against any unauthorized use of your credit or debit card online.